limited time only

Class Policy

Booking: you can book one class per day (standard policy).

Arrivals: please arrive 5 minutes early; class closes at +5 minutes after start (no exceptions).

Phones: no phones in class.

You’ll keep access through the end of your current paid cycle.

If you’ve booked classes after your membership end date, please purchase a pack/drop-in or those bookings may be canceled.

Cancel a class (to avoid fees)

We get it—plans change. To avoid fees:

Cancel at least 12 hours before class starts in the BearFeet Pilates app or Client Portal on our website.

Inside 12 hours = $15 Late Cancel fee.

Don’t show up = $38 No-Show fee (the drop-in rate) in addition to losing class credit. So cancel your spot.

Repeat late cancels/no-shows may result in temporary account holds.

How to cancel a class:

Schedule → select your class → Cancel (confirm).

Payment issues & account holds

Please keep a valid card on file. If your card is frozen/declines and recurring late cancels or no-shows occur, we may freeze your account until your balance is cleared and payment method is updated.

Update card: BearFeet Pilates → Account → Payment methods.

If life changes…

We’re here to keep Pilates fitting your life (not the other way around). If your schedule shifts, email our front desk at everbody@bearfeetpilates.com and we’ll help you move to a better-fit option: Month-to-Month, 3-Month Commitment, or Class Packs.

Level guidance (start smart, progress strong)

New to Pilates? Book a KOALA Bear (Level 1) class and arrive 15 min early to learn the machine.

Koala  → Panda: we recommend at least 5 Koala classes.

Panda → Grizzly: 20 Panda classes at The Studio (or equivalent reformer studio—megaformer excluded).

We can’t wait to see you on the reformers!